Returns & Refunds
Your satisfaction, guaranteed.
7-Day Return Policy
If you're not satisfied, you may return most items within 7 days of delivery, provided they are unused, in original packaging and in resalable condition.
How to Return
- Contact us on +92 300 0000000 or WhatsApp with your order number.
- Our team will guide you through the return and pickup/drop-off process.
- Once we receive and inspect the item, your refund or exchange is processed.
Refund Timeline
Approved refunds are issued within 3–7 working days via your original payment method or bank transfer for COD orders.
Non-Returnable Items
For hygiene and safety, certain items (e.g. used fluids, opened fragrances, installed electronics) cannot be returned unless faulty.
Damaged or Wrong Items
Received a damaged or incorrect product? Contact us within 48 hours with photos and we'll make it right at no cost to you.